Back to Course

MindBridge NLP Coach Certification Training

0% Complete
0/0 Steps
  1. 1 - Introduction to NLP and Professional Life Coaching
    8 Topics
  2. 2 - Fundamentals of Influential Communication
    5 Topics
  3. 3 - Characteristics of Excellence in Communication
    2 Topics
  4. 4 - a. Identifying Thinking Styles
    1 Topic
    1 Quiz
  5. 4 - b. Rapport
  6. 5 - a. Values Clarification
  7. 5 - b. Submodalities
  8. 6 - a. Anchoring Techniques
    2 Topics
  9. Managers as Coaches
  10. 7 - Clarifying Communication
    5 Topics
  11. 7 - a. Power of Questions
  12. 7 - b. Intake- Initial Pre-Coach Session
  13. 8 - Criteria
    3 Topics
  14. 8 - a. Perceptual Flexibility - Perceptual Position Quiz
    3 Topics
  15. 8 - b Well Formed Outcomes
    3 Topics
  16. 9 - 3 NLP Techniques Demonstrations
  17. 10 - Identifying Mind Maps
  18. 10- a. Meta Program Psychometric Quizzes
  19. 10 - b. Key Meta Program Patterns Explained
    7 Topics
  20. 10 - c. NLP Coach Session Demonstration
  21. 10 - d. Evaluation Forms -Outcome Coach Session
  22. 10 - e. Evaluation Video of NLP Coaching Demonstration
  23. 11 - NLP Coaching Sessions
    2 Topics
  24. 11 - a. Evaluation of Demo - Categories of Experience
  25. 11 - b. Directionalizing the Session
  26. 12 - Insights and Just for the fun of it!
Lesson Progress
0% Complete

“I know that you think you believe you understand what you think I said, but I’m not sure you realize that what you heard is not what I meant.” Robert McCloskey, Pentagon Spokesperson at a press briefing

Most business problems are really people problems… and most people problems are communication problems… specifically mis-communication.

How experience is transformed into communication

Influential Communication

Human communication usually has one of three basic purposes: To educate or inform, to relate, or to influence. Sometimes communication that begins with one purpose moves to another.

Influence is more than good communication. Communication moves information. Influence moves ideas into action, and produces an effect without the use of force or command. You can communicate without influencing, but you cannot influence without communicating. ‘Influence behaviours’ are intended to result in action by another party or parties.

Some people confuse influence with power. We can define power as a set of resources that you have, and influence as a set of skills or actions that put your power to work. Others feel influenced when they are treated with respect and offered a choice.

Influence is the act of moving another person toward action without the use of direct power. There are many ways to influence others—some direct, some indirect. Direct influence can occur face to face, voice to voice, or in an electronic domain.

Influence is not a contest. It is a two-way process that involves a relationship.

Every time you influence someone—depending how effectively you do it—you are making it either easier or harder to influence that person next time.

Effective influence requires a balance between building relationships and getting results. Both are essential to your success as an influencer. Emphasizing one at the expense of the other may produce short-term results, but will eventually leave you in a weaker position with the other person.

Overemphasize the relationship on the assumption that results will follow—and they do not—and the relationship will suffer. Overemphasize results assuming the relationship is not important, and the results will soon evaporate.

Understanding Miscommunication

When done please take the time to reflect on the lesson and post a comment or question below. What was your reaction to the videos? What insights did you gain? What questions arose for you?

Also, consider responding to the comments of others to start a dialogue.

After you have posted your comment hit the Mark Complete Button and move on to the next lesson.


  1. Content Influential Communication was very well presented, layering the complexities of communications from understood to misunderstood and explaining the nuances of what can transpire during any conversation whether in person, on the phone or on a Zoom call. Failure to communicate either in listening or with dialog is like a broken transmission which will result in feedback – not necessarily the results intended.
    The Ted Talk captured the essence of misunderstand / miscommunications under many scenarios.